Press Releases

2008 Press Releases

May 5, 2008

The National Rehabilitation Hospital Selects MediServe to Support Inpatient and Outpatient Rehab Services

WASHINGTON, DC AND Chandler, AZ – The National Rehabilitation Hospital (NRH) in Washington, DC has contracted with MediServe for the implementation and support of the MediLinks solution for rehab medicine.  Through this agreement, the NRH anticipates recognizing revenue enhancements and cost reductions through implementation of MediServe’s proprietary information system and consulting services.  These services will be delivered in the NRH 137-bed inpatient rehab facility (IRF) and in its extensive outpatient rehab network.

For more than a dozen years, U.S. News & World Report has ranked the National Rehabilitation Hospital as one of the nation’s Top 10 medical rehabilitation facilities in its annual ranking of “America’s Best Hospitals.”  

“The National Rehabilitation Hospital went through an exhaustive process to find the ideal partner with the industry knowledge, track record of results and discipline focused technology,” said Edward Eckenhoff, NRH Founder and CEO.   “We anticipate that our partnership with MediServe will help us continue our drive toward ever-improving quality care and high patient satisfaction supported by an even stronger and more sustainable bottom line.”

According to John Rockwood, Senior VP for Administration at the National Rehabilitation Hospital, “NRH found that MediServe is the only company that has demonstrated a thorough understanding of our workflow requirements and offered the products and services designed to optimize the business and clinical processes required by our industry.  By combining our efforts with MediServe, our clinicians will be better enabled to practice their specialties in a manner that improves both efficiency and patient outcomes.  We look forward to streamlining those processes while simultaneously capturing key data to augment our research capabilities.”

The National Rehab Hospital will work with MediServe to enhance compliance, maximize charge capture and reduce documentation errors. MediServe's services have helped its clients improve efficiency and reduce documentation errors by as much as 98% in the inpatient environment.

“We are very pleased to be working with such an esteemed client as the National Rehabilitation Hospital.  Our 20 plus years of delivering value oriented services in the rehabilitation industry give us great confidence that the clinical and financial impacts to be recognized at the NRH will be significant,” said Bruce Mortensen, MediServe’s Founder and CEO.  “We are looking forward to a long, mutually beneficial relationship with the National Rehabilitation Hospital.”

About MediServe

MediServe, based in Chandler, AZ, combines financial intelligence with clinical and operational expertise to providers of physical rehabilitation and respiratory care.  Through more than 20 years of experience as solution providers, MediServe has developed a strong reputation for helping its clients optimize the value of patient care by improving financial and clinical outcomes, reducing risk, and overcoming the unique clinical challenges these providers face.

About The National Rehab Hospital

National Rehabilitation Hospital (NRH) is a private, not-for-profit facility located in Northwest Washington, D.C. NRH’s services are designed specifically for the rehabilitation of individuals with disabling injuries and illnesses such as stroke, brain injury, spinal cord injury and disease, arthritis, amputations, post-polio syndrome, chronic pain, back and neck pain, occupational injuries, cancer and cardiac disease that require medical rehabilitation, and other neurological and orthopedic conditions. Annually, NRH  admits approximately 2,200 inpatients and provides nearly 350,000 ambulatory visits at 35 NRH Regional Rehab outpatient sites located in Washington, D.C., Suburban Maryland and Northern Virginia. Over the course of 21 years, NRH has admitted in excess of 35,000 inpatients and provided over 2 million outpatient visits. NRH has 128 adult beds as well as 9 pediatric beds in the National Center for Children's Rehabilitation at NRH, a joint service of NRH and Children's National Medical Center. NRH is the youngest medical rehabilitation hospital to be consistently ranked in the Top 10 by physicians in the annual "America's Best Hospitals" edition of U.S. News & World Report.

Media Contact

Robert S. Hartmann - NRH
202.877.1770 

Nahal Dousti - MediServe
480.831.7800