Tag Archives: real-time data

Avoiding “Normalization of Deviance”– Leaders Must Disallow the Unexpected

At the recent Mediserve Annual Conference, focused on embracing change management in tough healthcare times,  I was privileged to hear a perhaps unexpected guest speaker named Capt. Steve Harden, Lifewing Partners, LLC., who presented, “Who’s Flying the Plane? Improve Patient Care by Learning From Capt. Sully and the Miracle on the Hudson.” His analogies were awe inspiring as he spoke of the similarities…
Read More

TOP